Online Reservations

Important Poolside Information

FAQ's

Do I need a reservation for pool access?
Currently, all guests staying at the hotel must reserve a session if they wish to use the pool.
Please call 888.681.4918 to make your reservation.

Must I show up right at my reserved/scheduled time?
Guests must arrive within 20 minutes of the start of their reserved session. If they are more than 20 minutes behind schedule, their assigned seating will be given to the next guest on the list.
Guests who have rented a cabana must arrive within 1 hour of the start of their session. If they are more than an hour late, the cabana will be offered to the next person in line.

Can I book for back to back sessions?
Guests may only book one session during their time with us. If we have spots available we will gladly book more based upon availability during that next session.

What if I want to stay all day?
We have our cabanas available for rent. Please see cabana details for rates and what comes with each.

Can I use my room key to access the pool?
Please note that your room key will not give you access to the pool, guests can only enter the pool area if escorted by a team member.

Are masks/social distancing required at the pool?
While you are not required to wear a mask while seated or in the pool, it is mandatory that you wear one while walking around. Guests are asked to social distance with their group and leave tables, chairs, loungers in place to help ensure social distancing.

Can I use the jacuzzi?
The jacuzzi is currently closed due to regulations, we look forward to opening it as soon as it is safe to do so.

Is there access after-hours?
For the health and safety of our guests, the gates will be locked and there will be no access outside of the appointment times.

What is the maximum capacity for the cabanas?
Cabana: 2 Guests

Is there shade at the pool?
We cannot guarantee shade or umbrellas for your group.


Sessions

Daily
Session 1: 10:00am - 1:00pm
Session 2: 1:30pm - 4:30pm

Reservations recommended: 888.681.4918


Cabanas

Poolside Cabana for 2
$150 from 10:00am - 4:30pm
Includes:
• 2 Bottles of water
• Hummus Appetizer
• Lunch entrée for two
• Chips, Salsa & Guacamole
• Bottle of Carter Estate Sparkling Wine